iPad Screen Damage - Official Apple Support

 

krcs ipad repair

Useless!! Had issue with my phone battery (nearly exploded!!) that KRCS fitted. I spoke to Apple and they agreed to replace my phone foc. Apple booked me an appointment with KRCS to do the phone exchange. I arrived to the appointment only to be told they couldn't do an exchange and they would have to send my phone away for repair!! iPad Repair - Screen Damage. Accidents happen. If your screen gets cracked, we can help. Start a repair request. How long will it take? After you send in your iPad for service, you'll receive a replacement or your repaired iPad in three to five business days. A replacement iPad will be new or equivalent to new in both performance and reliability. For certain symptoms and repairs Apple may request that your iPhone, iPad or Apple Watch is sent in to a central facility for service. This is known as 'mail-in' service and extends repair times to 5 - 7 days. Diagnosis fees may apply to out-of-warranty Macs not purchased from KRCS.


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Service very good. Speedy response to emails, krcs ipad repair. Item arrived no problems, krcs ipad repair.

Absolutely appalling and misleading customer service with no sense of responsibility towards customers who trust what they expect to be expert advice. I recently purchased an expensive laptop and wanted Microsoft software including Outlook.

We were very specific about the latter. Unfortunately this was after we had activated the product but of course had no reason to question what we had been sold. KRCS have failed to take any responsibility stating on a number of occasions that it was our fault for not reading the packaging.

Absolutely outrageous!! They flatly refuse to refund the purchase and have passed us on to Microsoft, krcs ipad repair. Lengthy phone calls later Outlook has had to be subject of a separate purchase at extra cost because of the unprofessional advice and support given by KRCS. In addition they provided us with the wrong laptop and decided to give us a laptop ordered by another customer with no thought towards that customer!!

On a previous occasion I booked a service appointment and arriving thirty minutes early they sent me away refusing to take my iPad, telling me to come at the appointed time. KRCS customer service is shocking. I went to the store not for a tin of beans yet I suspect had I done the advice would have been far more accurate and not so misleading than asking about a software product. I would never walk into their stores again nor recommend them. Excellent customer service Timely advice given by very polite and knowledge member of staff.

He didn't resolve the issue with my Mac but gave me some varying suggestions. I am therefore not giving good review because he fixed my issue or a bad one because he didn't. Krcs ipad repair giving an honest customer review about the customer service I received and a promise that I will use them again including for my next upgrade.

Just bought MacBook Pro from these guys! Great price, krcs ipad repair, awesome customer service and super convenient delivery! Many thanks. Only 1 star as no option for zero stars. Visited store for a apple phone battery replacement. Poor poor customer experience. I enquired about a new iMac MRT42 on Friday and was quickly offered an excellent price match by a very helpful member of staff after he referred my query to the relevant team. It arrived today and I am very happy with the progress.

Much better dealing with an actual apple store not this pretend one. Used the Hull store to repair a smashed screen on an iPhone. They were upbeat, helpful, friendly and nothing was too much trouble. Repair was done to time and I could not be happier. Cannot recommend these guys highly enough. Thank you! Do your sales staff have customer service training? Being rushed through the experience, asked to come back for bits because they couldn't work krcs ipad repair how their systems worked is not acceptable, krcs ipad repair.

Also, these people are supposed to represent Apple. When asking about the extra care support, I was told that Apple support just read from a script, this has not been my experience. This shop couldn't even get me RAM and referred me to a different sales outlet, krcs ipad repair. Can't say they were rude but they need some serious customer service training! Very unsatisfying experience, krcs ipad repair, wish I'd gone somewhere else. I was very disappointed.

His knowledge on macs and software seemed very limited; and his disinterest in discussing Mac products or wanting to help was quite apparent. Back at the repair ctr I was told my current iMac had bit the dust; but again no interest in any form of solution, options or even suggestions that might help my predicament.

I reached out for freindly advice and help in parting the cash from my wallet, but instead ended up online for advice and the Applestore for the purchase of my new Mac. Due to a failure of my 10 year old iMac, I contacted Krcs ipad repair in Nottingham and have been highly delighted with the service in every respect.

The machine was sorted very quickly and easily-understood advice given on restoring the data from the back-up. Unfortunately the machine had a problem with the password so I couldn't use it, 5 minutes back at KRCS not their fault about the password and problem solved with no further charge. Tim at Nottingham Head Office was excellent. Highly recommended. Staff that are most helpful. Pleasant and a joy to be served by in the Hull shop in princes quay made my krcs ipad repair. Really good customer service, item arrived next day with plenty of tracking info and at a great price.

Thanks for the new mac! Non existent Customer Care in my experience, it seems they are hell bent on making everything as difficult for you as they can and seem to take pleasure in it. Bought headphones online at a much cheaper price than anywhere else so i was suspicious but this proved totally wrong. Recieved good updates and tracking information followed by prompt delivery. Will definately use again.

Not even with a one star terrible not happy customer to bookappointment then told nothing wrong with my phone when I am still having issues with my phone should go to trading standards.

Hull store is a dream. Which spurred me to buy more. Wish more stores were like this. Simon and Jason did a great job! Ordered iPad online Tuesday am, krcs ipad repair, if goods ordered before 2. I did find that after the initial order form and purchase details that there was no further info about dispatch until 8.

By that time I had decided the iPad would not arrive when expected krcs ipad repair became rather anxious because it was a present and I could only be available the day I expected delivery. However just before ringing to complain the email arrived at 8.

UK Mail krcs ipad repair a mess of delivering, didn't come the day they were originally meant to, claimed they had come but left no card, didn't give any advance notice on the day of the hour when they'd deliver, etc. Overview Reviews About. Write a review, krcs ipad repair. Filter by:. Service very good Service very good. Absolutely appalling and misleading… Absolutely appalling and misleading customer service with no sense of responsibility towards customers who trust what they expect to be expert advice.

Excellent customer service Excellent customer service Timely advice given by very polite and knowledge member of staff. Only 1 star as no option for zero… Only 1 star as no option for zero stars, krcs ipad repair. Best iMac deal I enquired about a new iMac MRT42 on Friday and was quickly offered an excellent price match by a very helpful member of staff after he referred my query to the relevant team. Hull Store - fantastic!

Don't expect customer service. Excellent service Due to a failure of my 10 year old krcs ipad repair, I contacted KRCS in Nottingham and have been highly delighted with the service in every respect. Staff that are most helpful Staff that are most helpful. Really good customer service Really good customer service, item arrived next day with plenty of tracking info and at a great price.

Reply from KRCS, krcs ipad repair. Hello Sadie. I'm sorry you are so unhappy with your experience with our service centre in Hull. If you could email info krcs, krcs ipad repair. Bought headphones online at a much… Bought headphones online at a much cheaper price than anywhere else so i was suspicious but this proved totally wrong. Not even with a one star terrible not… Not even with a one star krcs ipad repair not happy customer to bookappointment then told nothing wrong with my phone when I am still having issues with my phone should go krcs ipad repair trading standards.

Hull store is a dream Hull store is a dream. Great Service, thank you Ordered iPad online Tuesday am, krcs ipad repair, if goods ordered before 2.

 

 

krcs ipad repair

 

iPad Repair - Screen Damage. Accidents happen. If your screen gets cracked, we can help. Start a repair request. How long will it take? After you send in your iPad for service, you'll receive a replacement or your repaired iPad in three to five business days. A replacement iPad will be new or equivalent to new in both performance and reliability. KRCS Derby, Derby. likes. Your local Apple experts in Derby. Sales, service and support for iPod, iMac, MacBook, iPhone and much more. Useless!! Had issue with my phone battery (nearly exploded!!) that KRCS fitted. I spoke to Apple and they agreed to replace my phone foc. Apple booked me an appointment with KRCS to do the phone exchange. I arrived to the appointment only to be told they couldn't do an exchange and they would have to send my phone away for repair!!